CareMaSym

Care management, made simple

Outstanding care,
at home and in the home.

One platform for UK domiciliary agencies and residential homes — rota and visits, medication, care plans and CQC-ready evidence. Your data stays in the UK.

A day of care — every visit, arrival to departure.

Bothdomiciliary & residential, one platform
UKresident data, UK data centre
CQCready evidence, built in
Pilotprivate early access — join the waitlist

Everything a care provider runs on

Built with carers, managers and inspectors in mind — so the day-to-day work produces the evidence, instead of extra paperwork.

Streamline operations

A live board of today's visits and shifts — who's where, what's overdue, what needs a carer — with real-time updates for the office.

Empower carers

A phone-first app with the day's schedule, guided visit tasks and offline support, so care carries on when the signal doesn't.

Improve outcomes

Person-centred care plans, structured notes and risk assessments that follow the person — reviewed on time, every time.

Stay compliant

Medication with the 6 R's including the right to refuse, immutable audit trails, and evidence packs shaped for CQC inspection.

A closer look

Four things, one platform

Scroll through the parts of the day CareMaSym runs — each one building the evidence as the work happens.

01 · Rota & visits

The day, live

A real-time board of every visit and shift — who’s where, what’s running late, and who still needs a carer.

  • Live status from clock-in to clock-out
  • Travel time built in between calls
  • Missed and late visits flagged the moment they happen
02 · Medication

eMAR, done right

Medication administration with the safeguards CQC expects — on the carer’s phone, at the point of care.

  • The 6 R’s enforced at every round
  • PRN protocols and witness co-sign for controlled drugs
  • A coded reason for every omission
03 · Care plans

Care that follows the person

Person-centred plans, structured notes and risk assessments that travel with the individual — not the paperwork.

  • Person-centred, reviewable care plans
  • Structured notes captured on the visit
  • Risk assessments with review dates
04 · Compliance

Inspection-ready by default

Every action leaves an immutable trail, so an evidence pack is a by-product of doing the work well.

  • Immutable audit trail on every record
  • Full history kept — nothing overwritten
  • Evidence packs shaped for CQC

One platform, both models of care

Most software picks a side. CareMaSym is built for both from day one — set each branch to the model it runs.

Domiciliary

  • Visit scheduling with travel time between calls
  • Check-in and check-out at the door — location captured at those moments only, never tracked in between
  • Missed and late visits flagged as they happen
  • Travel and mileage recorded for minimum-wage compliance

Residential

  • Units, rooms and beds with live occupancy
  • Shift patterns, sleep-ins and staffing ratios per unit
  • Care rounds with completion tracking
  • Structured shift handover the next team acknowledges

Built around the UK's rules for care

UK-resident data

Hosted in a UK data centre. Attachments encrypted before they're stored. UK GDPR by design.

CQC-ready evidence

Audit trails are immutable and every record keeps its history — inspection evidence is a by-product of the work.

Medication, done right

eMAR with the 6 R's, PRN protocols, witness co-signing for controlled drugs and coded omission reasons.

Consent and capacity

Mental Capacity Act-aware records: decision-specific capacity, best-interest decisions and DoLS with review dates.

We’re in a private pilot

CareMaSym is currently onboarding a small group of care agencies while we complete our compliance and certification work. Pricing isn’t published yet — we’ll share plans with pilot partners directly, and we’ll let you know the moment certification is complete.

Be first in line

Join the early-access waitlist and we’ll be in touch as soon as our compliance and certification work is complete.